FAQs

 

How many days it takes?

General it takes 3-4 working days to all the world by UPS, and, it takes 5-7 working days by EMS, and takes 4-5 working days by TNT/DHL, depending on the area you live in.

 

1. Order Cancel
Full refund could be offered if the order is canceled within 24 hours of your purchase. You must contact us immediately once you decide to cancel the order. We do not accept order cancellation request after 24 hours or the orders have been shipped.
 
2. Exchange
Wrong style, size or color could be accepted Exchange.But, Due to the high cost in international shipping, we will ship the correct one in your next order shipment.
Please contact our customer support before sending the products back.

3. Refund
If you are not satisfied with our products (Not Quality Problem), you can choose to be refunded the cost you paid for any of your initially ordered items if they have been returned in original condition to our warehouse. After we Clear Customs, we will show you the Customs tax cost to pay. And shipping cost is non-refundable unless the item is found to be faulty or damaged due to our fault.

Please contact our customer support for refund assistance.

Notice: More than one month does not meet the refund policy.